Delivery Information

At Meister Chrono, we offer an exclusive and secure shipping service for all our customers. We know that you are looking forward to your new watch, and we do our best to ensure fast and smooth delivery.

Costs

Free Premium Shipping

We are pleased to offer you free premium shipping on all orders. There are no hidden fees at checkout.

Processing

Order Processing

After receiving your order, we need 1 to 3 business days to prepare your watch, perform quality assurance, and pack it securely. You will receive a notification as soon as the package leaves our facility.

Delivery Time

Estimated Duration

Germany, Austria, Switzerland: 7 to 12 business days.
International: 10 to 15 business days.

Please note that during peak times or due to customs clearance, slight delays may occur.
Tracking

Shipment Tracking

As soon as your order has been shipped, you will receive an email with your tracking number. With this, you can follow the status of your delivery online at any time.

Customs and Import Fees

Since we ship internationally, in rare cases customs duties or import taxes may apply once the package reaches your destination country.

For customers in the EU: We strive to arrange shipping in such a way that no additional costs arise for you. Should fees nevertheless apply, please contact our support.

Shipping Insurance

All our shipments are insured. Should your package be lost in transit or arrive damaged, please contact us immediately at support@meisterchrono.com and we will arrange a replacement delivery or refund right away.