Contact Us

Do you have questions about our watches or need help? Our professional customer service team is available for everything you need.

Contact

Email Support

Write to us at:

support@meisterchrono.com
We usually reply within 24 hours on business days.
Hours

Service Hours

Monday – Friday:

9:00 AM – 6:00 PM (CET)

No support is provided on weekends and public holidays.

📋 Orders & Inquiries

In order to process your inquiry as quickly as possible, we kindly ask the following:

  • Include your order number in the subject line.
  • Use the same email address you used when placing your order.

Important Notice

MEISTER CHRONO customer service is currently provided exclusively by email. Phone support is not offered at this time.

Avoiding Chargebacks

In the event of a return, please do not file a chargeback. Instead, contact us directly by email. We guarantee the fastest possible resolution without bureaucratic hassle. Contacting us directly is the quickest way to receive your refund.